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Our Commodores are here to help you understand and embrace cloud communications to modernize your voice and text messaging.

Blog

Our thinQers are here to help you understand and embrace cloud communications to modernize your voice and messaging.

Interview: How to Use AI to Improve SaaS Communications

Least Cost Routing Machine Learning Predictive Analysis Termination Webinar

Join Michael Tindall, thinQ’s Chief Architect & Co-Founder, to learn how your SaaS platform can leverage AI in the cloud to better route your calls, gain full visibility into your communications, and save. Watch as Tindall, a veteran VoIP and OpenSIPs engineer,...

What Do Text Notification Platforms Need to Look for in an Ideal SMS/MMS Provider?

CPaaS SaaS SMS and MMS Toll-Free Twilio

One out of every four internet users today only shop and access the internet via their mobile devices. Like most smartphone users, they spend hours every day glued to their tiny screens, seeking out brands and exposing themselves to a variety of paid and organic...

What Unified Communication Providers Need in a Voice and Messaging Partner

Inbound Outbound SMS and MMS Unified Communications

Now is a great time to be providing communications services in the cloud – especially unified communications (UCaaS). Although 2020 was a real outlier in the speed at which it drove communications online, it was simply an acceleration of a process already occurring....

4 Traits Call Center Software Companies Need to Look for in a Communications Provider

Call Center Call Routing Outbound Phone Systems

Nine out of 10 consumers want an omnichannel experience with seamless service among communication methods, according to UC Today. That means customer service in the call center needs to support both voice and SMS, among other methods. As consumers want more immediate,...

What Should Conference Calling Platforms Look for in a Voice/SMS Provider?

Call Routing Phone Numbers Redundancy SaaS Termination

Although video is a big part of any conference calling platform's delivery model, voice and SMS play a huge role too. And the services used for voice and SMS can have a large effect on overall costs. So how can conference calling platforms keep voice and SMS costs...

12 Tips for Success in SMS Marketing

Outbound SaaS SMS and MMS Termination Toll-Free

Within the next two years, there will be 4.3 billion smartphone users on the planet. The great news? These phones have the ability to send and receive text messages, which increasingly is cited as the preferred way to communicate, along with trusty old phone calls....

Best Podcasts for Cloud Communication Professionals

Cloud CPaaS VoIP

According to Digital Trends, podcasts are awesome, even if they may finally kill radio. You can stream them at home, or download them on your smartphone and listen to them while you’re headed to work, or just working out. Plus, they cover just about every topic...

How SaaS Platforms Can Augment Their Communications With thinQ APIs

Call Routing Cloud CPaaS Infographics SaaS VoIP

As your platform grows, many SaaS companies like yours find themselves in an expensive pickle when call and SMS volumes shoot through the roof. It’s a great problem to have, but it’s still a problem. You can greatly reduce communication costs – and improve performance...

How to Augment SignalWire with thinQ’s Bring Your Own Voice Carrier (BYOC) Solution

Call Routing CPaaS Inbound Outbound

SignalWire can be easily enhanced with a minimum of development lift to augment your inbound and outbound voice with thinQ’s Bring Your Own Carrier (BYOC) solution. After following these directions, inbound voice calls to your thinQ phone numbers (DIDs) will route to...

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