Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.
Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.
Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.
The company’s cloud solution has been nominated as Communication Platform of the Year by Somos. Raleigh, NC, September 10, 2019 – Each year, Somos hosts a community of Responsible Organizations (RespOrgs), service providers, and key influencers to connect,...
No more email or help desk tickets when you use an easy Web portal to order, provision, and manage your toll-free numbers. As Bill Gates is fond of saying, “Your most unhappy customers are your greatest source of learning.” This saying, unfortunately, has...
Michael Tindall, thinQ Co-Founder & CTO, Demos the Company’s Revolutionary Least Cost Routing (LCR) Engine Toll-free calling may seem antiquated in an era of cheap unlimited calling plans. We tend to think of today’s phones as pocket computers meant to be tapped...
Technology is a massive cost to a business, and will either act as an enabler to success, or a hindrance. Consumer expectations around technology has changed dramatically. Demand has grown for exceptional customer service. Contact centers need to service...
For a while now, there’s been a little-known secret among high-volume users of long-distance (such as large call centers and telecom carriers) that Least Cost Routing (LCR) is a simple but powerful tool for reducing usage rates. But what few long-distance users know...
Despite the industry’s recent focus on IVR, chatbots, social media etc.—the average consumer still prefers authentic, human-to-human voice support. In fact, voice still accounts for roughly 50% of all contact center interactions. This can lead to staggering...
Somos hosts a community of Responsible Organizations (RespOrgs), service providers, and key influencers to connect, collaborate, learn, and network as they discuss the latest Toll-Free topics and trends at the Toll Free User Summit in Chicago from September 25-27....
We are happy to announce an improved phone number ordering workflow! In addition, there are new features on the port-in tracking page to facilitate the configuration of both origination and toll-free numbers, also known as DIDs.Phone Number OrderingIn response to...
thinQ’s Toll-Free LCR platform recognized for exceptional innovation in business-transforming communications solutionsthinQ announced today that TMC, a global, integrated media company, has awarded their Toll-Free Least Cost Routing (LCR) platform a 2017...