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SaaS

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SaaS

What Sales Platforms Should Look for in a Voice & Messaging Provider

What Sales Platforms Should Look for in a Voice & Messaging Provider

Customers want a seamless experience when they interact with businesses, no matter which channel they choose. In fact, according to recent research by CRM company Kustomer, 79% of consumers get frustrated when they can’t contact customer service on their preferred...

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How SaaS Platforms Can Augment Their Communications With thinQ APIs

How SaaS Platforms Can Augment Their Communications With thinQ APIs

As your platform grows, many SaaS companies like yours find themselves in an expensive pickle when call and SMS volumes shoot through the roof. It’s a great problem to have, but it’s still a problem. You can greatly reduce communication costs – and improve performance...

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Least Cost Routing: What It Is & Why You Need It for Your SaaS Communications

Least Cost Routing: What It Is & Why You Need It for Your SaaS Communications

When your customers are fielding calls and contacting their clients, the last thing you need to worry about is skyrocketing costs. But if your only other option is to slow down calls and make people wait, then you have to take the financial hit. What if there was...

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What is thinQ for Cloud Voice?

What is thinQ for Cloud Voice?

Cloud communications are the new normal. As you develop your SaaS platform, power your enterprise contact center, or look for ways to save on costs by adding 40 carriers to your voice provider solution, thinQ can help. We offer a cloud communications platform and APIs...

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What is an API?

What is an API?

How many times in the last day, or even in the last week, have you spoken a question into your phone and asked for an answer? You may have been looking for a driving route or needed pricing on a product. Whatever the reason, you rely on that kind of technology in...

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ServiceTitan Helps Field Service Contractors Reach Millions of Customers

ServiceTitan Helps Field Service Contractors Reach Millions of Customers

“thinQ helps our tradespeople stay connected with local customers, especially in rural areas. Electricians, plumbers, and contractors who are dispatched to people’s homes rely on our platform.” Damon Prater Senior Engineering Manager, ServiceTitan...

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5 Sales Enablement Trends

5 Sales Enablement Trends

As we settle into the new year, we’re seeing that some of the business changes that affected us last year are still active. We’re also seeing some new trends emerge that signal long-term changes you’ll need to plan for. Here’s what you need to know to prepare for...

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One Quick Fix to Save 40% on Your Twilio Bill

One Quick Fix to Save 40% on Your Twilio Bill

Texting and making a call is easy, right? That’s true on an individual scale when we reach out to a friend or colleague. And that is why your customers love to call and text your business when they need you. But it gets a lot more complicated when you need to...

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5 Non-Negotiables When Choosing a Voice or SMS Provider for Your SaaS Company

5 Non-Negotiables When Choosing a Voice or SMS Provider for Your SaaS Company

Cloud spending is on the rise as a result of 2020’s global shift to remote work environments. SaaS, in particular, is gaining popularity. Gartner predicts that in 2022, the SaaS industry will generate nearly $141 billion. This is great news for SaaS companies, but...

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