Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.
Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.
Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.
Nine out of 10 consumers want an omnichannel experience with seamless service among communication methods, according to UC Today. That means customer service in the call center needs to support both voice and SMS, among other methods. As consumers want more immediate,...
“We switched because we wanted control. thinQ covers all our priorities: number one is call quality, number two is call completion, and number three is lower cost per minute.” Dusty Wade Senior Network Engineer, IPiFony Systems Inc. IPiFony provides an...
With more and more businesses basing their phone systems in the cloud, it’s important to be mindful of common implementation errors that can create security risks. Potential risks include the distribution of malware, toll fraud, botnets, and denial of service...
If you’re serving clients in a healthcare-related field, HIPAA compliance is likely top of mind. And you’ve probably found that your clients may stick with an app or system much longer than they should simply because it is HIPAA compliant. As a healthcare...
For some small business owners, aspects of cloud migration give rise to a certain ambivalence. So a discussion of ubiquitous utilities might be more useful than a protracted dissertation on the comprehensive advantages of cloud migration. For example, there are...
It’s quickly becoming apparent that keeping on top of technology with regard to enterprise 911 systems is at least as important as keeping on top of technology in areas that directly relate to a company’s bottom line. Due to liability concerns, it is...
Thanks to the Internet, connectivity from near and far has virtually shrunk the world. People can now communicate at the click of a button or swipe of a screen from wherever they may be. But connectivity has also led to information overload that often creates...
Porting in phone numbers (DIDs) can be a slow, painful process. That’s why we’re proud to show off our brand new port-in process. It’s never been easier to search for, order and port in numbers. With our new process we have seen less rejections, and...
Finding growth markets these days isn’t an easy task, but new word from the Eastern Management Group suggests that there may be one market that’s looking at some real growth ahead. The session initiation protocol (SIP) market is set to not only grow...