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Phone Systems

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Phone Systems

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Phone Systems

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Soft Switch Developer Delivers High-Quality Voice & Saves Money with thinQ

Soft Switch Developer Delivers High-Quality Voice & Saves Money with thinQ

“We switched because we wanted control. thinQ covers all our priorities: number one is call quality, number two is call completion, and number three is lower cost per minute.” Dusty Wade Senior Network Engineer, IPiFony Systems Inc. IPiFony provides an...

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4 Cloud Implementation Mistakes that Compromise the Security of Business Phone Networks

4 Cloud Implementation Mistakes that Compromise the Security of Business Phone Networks

With more and more businesses basing their phone systems in the cloud, it’s important to be mindful of common implementation errors that can create security risks. Potential risks include the distribution of malware, toll fraud, botnets, and denial of service...

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What You Need to Know About HIPAA-Compliant Communications

What You Need to Know About HIPAA-Compliant Communications

If you’re serving clients in a healthcare-related field, HIPAA compliance is likely top of mind. And you’ve probably found that your clients may stick with an app or system much longer than they should simply because it is HIPAA compliant. As a healthcare...

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The Case for Deploying Cloud-Based Voice Services

The Case for Deploying Cloud-Based Voice Services

For some small business owners, aspects of cloud migration give rise to a certain ambivalence. So a discussion of ubiquitous utilities might be more useful than a protracted dissertation on the comprehensive advantages of cloud migration. For example, there are...

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The Future of Cloud-Based E911 Emergency Services

The Future of Cloud-Based E911 Emergency Services

It’s quickly becoming apparent that keeping on top of technology with regard to enterprise 911 systems is at least as important as keeping on top of technology in areas that directly relate to a company’s bottom line. Due to liability concerns, it is...

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Creating a Seamless Calling Experience with Failover and Redundancy

Creating a Seamless Calling Experience with Failover and Redundancy

Thanks to the Internet, connectivity from near and far has virtually shrunk the world. People can now communicate at the click of a button or swipe of a screen from wherever they may be. But connectivity has also led to information overload that often creates...

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How to Buy & Port In Phone Numbers (DIDs) via API or thinQ io

How to Buy & Port In Phone Numbers (DIDs) via API or thinQ io

Porting in phone numbers (DIDs) can be a slow, painful process. That’s why we’re proud to show off our brand new port-in process. It’s never been easier to search for, order and port in numbers. With our new process we have seen less rejections, and...

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Why is the SIP Market is in a Growth Pattern?

Why is the SIP Market is in a Growth Pattern?

Finding growth markets these days isn’t an easy task, but new word from the Eastern Management Group suggests that there may be one market that’s looking at some real growth ahead. The session initiation protocol (SIP) market is set to not only grow...

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7  Ways to Give the Gift of Improved Customer Service for the Holidays

7 Ways to Give the Gift of Improved Customer Service for the Holidays

The chill in the air that accompanies November’s arrival typically puts us all in mind of the holidays. Yet in the call center, the mood isn’t often so merry and bright. Providing high-end customer service is a vital function of any call center and one of...

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