Call Routing

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Call Routing

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Call Routing

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Your VoIP Solution is Missing 3 Advances in Dynamic Failover & Redundancy

Your VoIP Solution is Missing 3 Advances in Dynamic Failover & Redundancy

Back in the earliest days of SIP and cloud voice service, users’ constant concerns focused on uptime. With good reason, too; if the voice service wasn’t operational, that meant calls couldn’t get out—or come in—and business couldn’t get done....

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12 Toll Fraud Prevention Tips for VoIP Providers

12 Toll Fraud Prevention Tips for VoIP Providers

Each year, voice service providers lose more than $50 billion to fraud. Unprotected PBX and VoIP/cloud communications services are sensitive to hackers and fraud, resulting in service downtime, call quality issues, as well as direct financial loss. In particular toll...

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Don’t Let Toll Fraud Be a Drag on Your Bottom Line

Don’t Let Toll Fraud Be a Drag on Your Bottom Line

I’m sure you’ve heard of vampire devices, electronics like televisions, cable boxes and DVD players that consume power even when we think they’re turned off. It may come as a shock, but your private branch exchange (PBX) system could become a vampire...

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Artificial Intelligence & Cloud Communications: A Growing Connection

Artificial Intelligence & Cloud Communications: A Growing Connection

The rise of artificial intelligence in cloud communications has delivered many new opportunities for vendors and given users access to previously unheard-of capabilities. It’s a development that’s drawn many other fields into cloud communications as well,...

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Twilio: What You Don’t Know is Costing You $

Twilio: What You Don’t Know is Costing You $

Cloud communications platforms such as Twilio have been helping businesses deliver top-notch customer experiences, but when calls are costing you more than they should and you’re limited in your ability to manage these costs, is your business fully benefiting?...

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Telinta and thinQ Work Together to Offer Savings for VoIP Service Providers

Telinta and thinQ Work Together to Offer Savings for VoIP Service Providers

Telinta and thinQ offer a joint promotion, enabling VoIP service providers to benefit from high-quality switching, billing, VoIP Termination and Origination. Raleigh, NC and Springfield, NJ (February 15, 2018) – Telinta, a global leader in cloud-based softswitch...

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The What & Why of Location Routing Numbers (LRN)

The What & Why of Location Routing Numbers (LRN)

The Telecommunications Act of 1996 represented a massive overhaul of U.S. telecommunications policy, and in a real sense reflected the redefinition of “telecommunications” that was being brought about due to converging elements of the industry. Among many other...

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Webinar: How Toll-Free LCR Benefits Contact Centers

Webinar: How Toll-Free LCR Benefits Contact Centers

Despite the industry’s recent focus on IVR, chatbots, social media etc.—the average consumer still prefers authentic, human-to-human voice support. In fact, voice still accounts for roughly 50% of all contact center interactions. This can lead to staggering...

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Geographic Call Routing: Common Problems & Solutions

Geographic Call Routing: Common Problems & Solutions

Geographic call routing allows businesses to automatically route inbound calls to designated locations that will expeditiously address a caller’s needs. This reduces hold time and eliminates the need for callers to repeat information to multiple agents. This advanced...

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