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Call Routing

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Call Routing

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Call Routing

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

What Sales Platforms Should Look for in a Voice & Messaging Provider

What Sales Platforms Should Look for in a Voice & Messaging Provider

Customers want a seamless experience when they interact with businesses, no matter which channel they choose. In fact, according to recent research by CRM company Kustomer, 79% of consumers get frustrated when they can’t contact customer service on their preferred...

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How SaaS Platforms Can Augment Their Communications With thinQ APIs

How SaaS Platforms Can Augment Their Communications With thinQ APIs

As your platform grows, many SaaS companies like yours find themselves in an expensive pickle when call and SMS volumes shoot through the roof. It’s a great problem to have, but it’s still a problem. You can greatly reduce communication costs – and improve performance...

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How to Augment SignalWire with thinQ’s Bring Your Own Voice Carrier (BYOC) Solution

How to Augment SignalWire with thinQ’s Bring Your Own Voice Carrier (BYOC) Solution

SignalWire can be easily enhanced with a minimum of development lift to augment your inbound and outbound voice with thinQ’s Bring Your Own Carrier (BYOC) solution. After following these directions, inbound voice calls to your thinQ phone numbers (DIDs) will route to...

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Least Cost Routing: What It Is & Why You Need It for Your SaaS Communications

Least Cost Routing: What It Is & Why You Need It for Your SaaS Communications

When your customers are fielding calls and contacting their clients, the last thing you need to worry about is skyrocketing costs. But if your only other option is to slow down calls and make people wait, then you have to take the financial hit. What if there was...

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HIPAA Compliant Communications: How SaaS Companies in Healthcare Can Manage PHI

HIPAA Compliant Communications: How SaaS Companies in Healthcare Can Manage PHI

Do you have questions about whether your health-related communications are HIPAA compliant? Certainly, failure to comply with the rules of the Health Insurance Portability and Accountability Act can have severe consequences, both from the government and from the loss...

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What’s New, Better, More in thinQ’s Cloud Communication Platform?

What’s New, Better, More in thinQ’s Cloud Communication Platform?

New. Better. More. The thinQ io platform simplifies inbound-outbound voice and text messaging in the cloud. Combining all of our solutions in one powerful platform, thinQ offers a completely custom, transparent, scalable, and flexible cloud communications. Along with...

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How to Instantly Solve a Twilio Call Quality Issue

How to Instantly Solve a Twilio Call Quality Issue

Call quality issues can be very frustrating for your staff and the people they are speaking with. Typical problems include missing one side of the conversation, choppy audio, static, audio delays, echos, and volume control issues. When these occur, you and your staff...

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What is thinQ for Cloud Voice?

What is thinQ for Cloud Voice?

Cloud communications are the new normal. As you develop your SaaS platform, power your enterprise contact center, or look for ways to save on costs by adding 40 carriers to your voice provider solution, thinQ can help. We offer a cloud communications platform and APIs...

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How thinQ Fights Robocallers as USTelecom Industry Traceback Group Affiliate

How thinQ Fights Robocallers as USTelecom Industry Traceback Group Affiliate

Whether you use a smartphone, business line, or home telephone, unwanted and sometimes illegal robocalls are an unfortunate part of our daily lives. For millions of consumers each year, fraud starts with a phone call, leading to confusion at best and outright theft at...

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