Currently set to Index
Currently set to Follow
Currently set to Index

Call Routing

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Call Routing

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Call Routing

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Webinar: “My 3 Biggest OpenSIPs Mistakes & What They Taught Me”

Webinar: “My 3 Biggest OpenSIPs Mistakes & What They Taught Me”

OpenSIPS is one of the most widely adopted open-source session initiation protocol (SIP) servers in the world, used by hundreds of companies to route billions of calls across the cloud every day. As thinQ’s Chief Architect and Co-Founder, Michael Tindall would be the...

Continue Reading
Listen: How Artificial Intelligence Makes Contact Centers Smarter & Saves Money

Listen: How Artificial Intelligence Makes Contact Centers Smarter & Saves Money

Today’s contact centers are struggling with increased call capacity issues. Could you leverage artificial intelligence to make your calls smarter? Listen to this month’s 30-minute episode of CallTalk to get tips and insights on how to properly assess AI...

Continue Reading
Thanks to Our Valued Partners & Carriers

Thanks to Our Valued Partners & Carriers

During this unprecedented time marked by the Coronavirus pandemic, I wanted to reach out and say thank you as we navigate these changing times together. Like you, the thinQ team is working remotely and has adjusted to new routines and schedules. I appreciate you...

Continue Reading
Tips for Telecom CEOs in Times of Crisis

Tips for Telecom CEOs in Times of Crisis

As VP of Product Management & Carrier Relations at thinQ, Mark Speer ensures that our cloud voice and text messaging solutions deliver maximum value and efficiency across a wide variety of implementations. Mark has seen his share of economic swings as a telecom...

Continue Reading
Healthcare Communications: Best Practices in Cloud Communications 

Healthcare Communications: Best Practices in Cloud Communications 

For more than a decade, thinQ has partnered with healthcare providers to support their telephony needs. As a CPaaS platform, we’ve powered both voice and text messaging for hospitals, telemedicine providers, physicians’ offices, patient notification services, and...

Continue Reading
How thinQ Scales Up Telecom Capacity in the Cloud Amidst the Coronavirus Pandemic

How thinQ Scales Up Telecom Capacity in the Cloud Amidst the Coronavirus Pandemic

“Our team has heard from many North American partners who are taking advantage of our technology to route additional calls across 40 high-quality carriers to meet increased capacity needs for texting, virtual meetings, and teleconferencing. They’re able to...

Continue Reading
VoIP Provider Delivers High-Quality Calls & Saves in the Cloud

VoIP Provider Delivers High-Quality Calls & Saves in the Cloud

“Are you thinking too much about your voice termination issues? Let thinQ do the thinking for you. Their technology follows your routing policies just the way you want so you can sleep well at night.” Jeff Crews  Chief Technology Officer (CTO) Eastern Oregon Net, Inc....

Continue Reading
What is Least Cost Routing (LCR)

What is Least Cost Routing (LCR)

Least Cost Routing (LCR) refers to choosing the best path for outbound phone calls (also known as termination) based on the lowest available cost for the route between the caller and the destination. How Does an LCR Work? Put simply, an LCR is software that uses...

Continue Reading
Phone Carriers to Block Spoofed Robocalls

Phone Carriers to Block Spoofed Robocalls

Robocalls and telemarketing calls have a bad reputation among consumer groups: they’re consistently the most common source of customer complaints to the Federal Communications Commission (FCC).Their roles in scams, such as spoofed calls claiming to originate...

Continue Reading