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Predictive Analysis

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Predictive Analysis

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Predictive Analysis

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Interview: How to Use AI to Improve SaaS Communications

Interview: How to Use AI to Improve SaaS Communications

Join Michael Tindall, thinQ’s Chief Architect & Co-Founder, to learn how your SaaS platform can leverage AI in the cloud to better route your calls, gain full visibility into your communications, and save. Watch as Tindall, a veteran VoIP and OpenSIPs engineer,...

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Listen: How Artificial Intelligence Makes Contact Centers Smarter & Saves Money

Listen: How Artificial Intelligence Makes Contact Centers Smarter & Saves Money

Today’s contact centers are struggling with increased call capacity issues. Could you leverage artificial intelligence to make your calls smarter? Listen to this month’s 30-minute episode of CallTalk to get tips and insights on how to properly assess AI...

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Disrupting the Toll-Free Industry With 50% Savings & Reliability Takes LCR Technology and a Human Touch

Disrupting the Toll-Free Industry With 50% Savings & Reliability Takes LCR Technology and a Human Touch

Michael Tindall, thinQ Co-Founder & CTO, Demos the Company’s Revolutionary Least Cost Routing (LCR) Engine Toll-free calling may seem antiquated in an era of cheap unlimited calling plans. We tend to think of today’s phones as pocket computers meant to be tapped...

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thinQ Selected as Finalist for 2019 NC Tech Award for Artificial Intelligence

thinQ Selected as Finalist for 2019 NC Tech Award for Artificial Intelligence

“We started thinQ because we realized that there was a big opportunity to improve voice communications by combining the power of the cloud and machine learning,” said Aaron Leon, CEO, thinQ.  Raleigh, NC, September 30, 2019 – thinQ, the leader in flexible,...

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Is the LAMP Stack Dead? How the Cloud Is Changing the Software Stack

Is the LAMP Stack Dead? How the Cloud Is Changing the Software Stack

The LAMP stack (Linux, Apache, MySQL, PHP) has been entrenched as the website, software, and IT standard for years, but more recently, the cloud and other new architecture models have been eroding its dominance. This has prompted many industry professionals to...

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Least Cost Routing: The Crown for Voice in the Cloud Is Here

Least Cost Routing: The Crown for Voice in the Cloud Is Here

As more solutions emerge that support voice in the cloud for apps (such as Twilio), the market for customization is growing. Businesses, developers, and SaaS platforms alike are realizing the benefits of cloud-based voice services and are seeking more ways to leverage...

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The Full Guide to Contact Center Cloud Technologies

The Full Guide to Contact Center Cloud Technologies

Technology is a massive cost to a business, and will either act as an enabler to success, or a hindrance. Consumer expectations around technology has changed dramatically. Demand has grown for exceptional customer service. Contact centers need to service multi-channel...

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AI & Cloud Communications: A Growing Connection

AI & Cloud Communications: A Growing Connection

The rise of artificial intelligence in cloud communications has delivered many new opportunities for vendors and given users access to previously unheard-of capabilities. It’s a development that’s drawn many other fields into cloud communications as well,...

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Key Practices for Predictive Business Analysis

Key Practices for Predictive Business Analysis

The better a business understands the environment in which it operates and the results of those operations, the better that business can steer future operations to maximize profit and efficiency. Predictive analysis is the science of using available data to anticipate...

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