Blog
Our thinQers are here to help you understand and embrace cloud communications to modernize your voice and messaging.
Blog
Our thinQers are here to help you understand and embrace cloud communications to modernize your voice and messaging.
What Sales Platforms Should Look for in a Voice & Messaging Provider
Customers want a seamless experience when they interact with businesses, no matter which channel they choose. In fact, according to recent research by CRM company Kustomer, 79% of consumers get frustrated when they can’t contact customer service on their preferred...
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Best Podcasts for Cloud Communication Professionals
Updated April 8, 2021: According to Digital Trends, podcasts are awesome, even if they may finally kill radio. You can stream them at home, or download them on your smartphone and listen to them while you’re headed to work, or just working out. Plus, they cover...
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See thinQ’s Cloud Voice & Texting Solutions in Action
Join thinQ's cloud telecom experts for a 30-minute, high-energy webinar to learn more about putting thinQ to work for you. There's no obligation to attend, join us to learn the basics in a no-pressure Zoom meeting. thinQ Solutions Webinar April 27 @ 2:30 PM ET (11:30...
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How SaaS Platforms Can Augment Their Communications With thinQ APIs
As your platform grows, many SaaS companies like yours find themselves in an expensive pickle when call and SMS volumes shoot through the roof. It’s a great problem to have, but it’s still a problem. You can greatly reduce communication costs – and improve performance...
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How to Augment SignalWire with thinQ’s Bring Your Own Voice Carrier (BYOC) Solution
SignalWire can be easily enhanced with a minimum of development lift to augment your inbound and outbound voice with thinQ’s Bring Your Own Carrier (BYOC) solution. After following these directions, inbound voice calls to your thinQ phone numbers (DIDs) will route to...
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How to Gain Total Control Over Your SaaS Communications
The cost of downtime for high-priority SaaS applications can top $67,000 – an hour. If you lack control over your critical voice and text messaging communications, you could face a tremendous financial loss in the event of an outage. The good news? You no longer need...
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Least Cost Routing: What It Is & Why You Need It for Your SaaS Communications
When your customers are fielding calls and contacting their clients, the last thing you need to worry about is skyrocketing costs. But if your only other option is to slow down calls and make people wait, then you have to take the financial hit. What if there was...
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HIPAA Compliant Communications: How SaaS Companies in Healthcare Can Manage PHI
Do you have questions about whether your health-related communications are HIPAA compliant? Certainly, failure to comply with the rules of the Health Insurance Portability and Accountability Act can have severe consequences, both from the government and from the loss...
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What’s New, Better, More in thinQ’s Cloud Communication Platform?
New. Better. More. The thinQ io platform simplifies inbound-outbound voice and text messaging in the cloud. Combining all of our solutions in one powerful platform, thinQ offers a completely custom, transparent, scalable, and flexible cloud communications. Along with...
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