Blog
Our thinQers are here to help you understand and embrace cloud communications to modernize your voice and messaging.
Blog
Our thinQers are here to help you understand and embrace cloud communications to modernize your voice and messaging.
7 Ways to Give the Gift of Improved Customer Service for the Holidays
The chill in the air that accompanies November's arrival typically puts us all in mind of the holidays. Yet in the call center, the mood isn't often so merry and bright. Providing high-end customer service is a vital function of any call center and one of the most...
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What is an SMS API?
Application programming interfaces (APIs) represent an exciting new way to engage in software development without having to actually develop a lot of software from scratch. It's a new opportunity for firms to put tools to work that may previously have been...
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thinQ Selected as Finalist for 2019 NC Tech Award for Artificial Intelligence
“We started thinQ because we realized that there was a big opportunity to improve voice communications by combining the power of the cloud and machine learning,” said Aaron Leon, CEO, thinQ. Raleigh, NC, September 30, 2019 – thinQ, the leader in flexible,...
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Best Podcasts for Cloud Communication Professionals
Today (September 30) is International Podcast Day. According to Digital Trends, podcasts are awesome, even if they may finally kill radio. You can stream them at home, or download them on your smartphone and listen to them while you’re headed to work. Plus, they cover...
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TrackDrive Adds thinQ to Plivo & Twilio and Saves 60% on Calls
Above: Call Detail Record (CDR) from a thinQ partner shows cost savings over CPaaS leaders Twilio and Plivo. “As we scaled up with Twilio and Plivo we knew we had to offer better pricing to our clients and lower our costs. thinQ’s competitive pricing has worked out...
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thinQ Ranks High on Innovation Index in 2019 Frost & Sullivan CPaaS RADAR® Report
Competitive pricing, scalability, partner support, ability to deliver better voice and messaging (SMS/MMS) through its APIs and platform cited as key innovation factors. Raleigh, NC, September 20, 2019 – thinQ, the leader in flexible, transparent, cost-effective voice...
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thinQ Selected as Top Nominee for 2019 Toll-Free Industry Awards
The company’s cloud solution has been nominated as Communication Platform of the Year by Somos. Raleigh, NC, September 10, 2019 – Each year, Somos hosts a community of Responsible Organizations (RespOrgs), service providers, and key influencers to connect,...
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The Power of Add-Ons to Build CPaaS Greatness
Sometimes in life, we can make something that's already good better with the addition of a few extra options. Chocolate is great by itself, but add peanut butter and you build an empire. Car dealers live and die by add-on options. Communications platforms as a service...
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Bring Your Own Carrier to Twilio: Good Idea or Best Idea?
Twilio has long been built on the back of platform evangelism – reaching out to other solutions to make its own platform better through improved service diversity and robust operation. Keeping that point in mind, it becomes quite easy to see why bringing your own...
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