Blog
Our thinQers are here to help you understand and embrace cloud communications to modernize your voice and messaging.
Blog
Our thinQers are here to help you understand and embrace cloud communications to modernize your voice and messaging.
Working Around VoIP Termination Problems
Voice over Internet Protocol (VoIP) termination consists of routing telephone calls across available service providers until the call is received by the proper recipient. Prior to VoIP, all telephone calls were routed through the existing public switched telephone...
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Protecting Callers With Caller ID
Prank, crank, and mystery calls are unwanted in any environment, whether in the workplace, home, or elsewhere. Caller ID allows phone users to be in control of their incoming calls by sifting the important calls from those that are irrelevant. Caller ID Basic Features...
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The Future is Now: Least Cost Routing & Over the Top (OTT) Applications
Business owners, managers, and other decision makers are inundated with choices in communications services, and this is not likely to change in the foreseeable future. Vendors offering texting, instant messaging, voice, and video conferencing applications reach out on...
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Call Routing Services: An Indispensable Outage Solution
Emergencies and disasters are realities of life. Unfortunately, many businesses inadequately prepare for these inevitabilities. Even interruptions of service that encompass short spans of time can result in an establishment having to relocate or suspend operations....
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e911 VoIP Technology: Myth Versus Reality
For those whose customers depend on Enhanced 911 (E911) service for their safety and peace of mind, it’s prudent to apprise them of the service’s effectiveness as well as the misconceptions that surround it. Emergency services over IP-based communications have...
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The Case for Deploying Cloud-Based Voice Services
For some small business owners, aspects of cloud migration give rise to a certain ambivalence. So a discussion of ubiquitous utilities might be more useful than a protracted dissertation on the comprehensive advantages of cloud migration. For example, there are...
Continue Reading Toll Fraud & Your Company’s Nodes of Vulnerability
While provoking headlines and consumer fear have been generated over large-scale database hacks, businesses are facing a more immediate threat in the form of toll fraud. This accounts for approximately $46 billion in annual losses for enterprise business and...
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thinQ Honored as Up-and-Coming Private Cloud Company
Bessemer Venture Partners recently released their annual "State of the Cloud" report. thinQ has been identified as one of the top 300 up-and-coming private cloud companies and we are so grateful for the honor. A big thank you goes out to our team and our partners,...
Continue Reading Business Cloud Migrations
The evolution of IT services manifested a progression that began with Service-Oriented Architecture (SOA) and finally evolved into cloud-based services. Industry experts believed that that the next logical step was moving an entire business vertical or division to the...
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