Blog

Our thinQers are here to help you understand and embrace cloud communications to modernize your voice and messaging.

Blog

Our thinQers are here to help you understand and embrace cloud communications to modernize your voice and messaging.

The Cloud Delivers for Call Centers

Cloud-based call centers are increasingly a part of the call center market as businesses discover the value to be had from the new features a cloud-based system can deliver. Better yet, this value is becoming increasingly quantified by outside studies -- a development...

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Integrated Calling Defined

Even telecom agents and professionals might struggle to understand exactly what is meant by the buzzword "integrated calling." For example, some providers offer voice calling services with integrated features, such as instant messaging or SMS texting. These are...

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