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Outbound

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Outbound

How to Augment SignalWire with thinQ’s Bring Your Own Voice Carrier (BYOC) Solution

How to Augment SignalWire with thinQ’s Bring Your Own Voice Carrier (BYOC) Solution

SignalWire can be easily enhanced with a minimum of development lift to augment your inbound and outbound voice with thinQ’s Bring Your Own Carrier (BYOC) solution. After following these directions, inbound voice calls to your thinQ phone numbers (DIDs) will route to...

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How to Instantly Solve a Twilio Call Quality Issue

How to Instantly Solve a Twilio Call Quality Issue

Call quality issues can be very frustrating for your staff and the people they are speaking with. Typical problems include missing one side of the conversation, choppy audio, static, audio delays, echos, and volume control issues. When these occur, you and your staff...

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Does E911 Work With 5G?

Does E911 Work With 5G?

With higher-speed networks coming online, it’s a natural question: does E911 work with 5G? The answer is yes. If you’re a cell phone owner, your provider’s E911 technology automatically provides E911 centers with your mobile phone number, cell site...

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How do I register my phone number for E911?

How do I register my phone number for E911?

As a smartphone owner, you have the ability to set up your device to properly register your phone number for E911 services. If you’re an Android user, from the Home screen, navigate: Apps icon > Settings > Advanced Calling. If unavailable, navigate: Apps icon >...

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thinQ Outbound Voice: Instant Access & Control over 40 High-Quality Voice Carriers

thinQ Outbound Voice: Instant Access & Control over 40 High-Quality Voice Carriers

It’s time you had more control over your outbound calling – also known as call termination. thinQ’s cloud communication APIs and portal are designed to fit any business’ needs. Leverage 40 outbound voice carriers with ease and flexibility. Select...

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thinQ LRN Lookup Solution: Get Accurate, Streamlined Routing for your Calls

thinQ LRN Lookup Solution: Get Accurate, Streamlined Routing for your Calls

With thinQ’s APIs and cloud-based platform, you’ll enjoy the most accurate routing for your calls with our Local Routing Number (LRN) lookup solution. Only pay the correct rate based on the true location of the phone number, whether it’s ported or not. thinQ’s LRN...

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thinQ CNAM: Reliable Caller ID Information to Deliver Calls Faster

thinQ CNAM: Reliable Caller ID Information to Deliver Calls Faster

thinQ’s carrier-grade CNAM is caller ID made simple. Our CNAM solution prevents telemarketers and scammers from masking their phone numbers’ true identities, and you get the most reliable caller ID information available. Get live data (refreshed weekly) to leverage...

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How to Augment Twilio with thinQ’s Bring Your Own Voice Carrier (BYOC) Trunks

How to Augment Twilio with thinQ’s Bring Your Own Voice Carrier (BYOC) Trunks

Twilio can be easily enhanced with a minimum of development effort to augment your inbound voice with thinQ’s Bring Your Own Carrier BYOC Trunks solution. After following these directions, inbound voice calls to your thinQ phone numbers (DIDs) will route to Twilio,...

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What You Need to Know About HIPAA-Compliant Communications

What You Need to Know About HIPAA-Compliant Communications

If you’re serving clients in a healthcare-related field, HIPAA compliance is likely top of mind. And you’ve probably found that your clients may stick with an app or system much longer than they should simply because it is HIPAA compliant. As a healthcare...

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