Hope to See You at Booth #206! The Commio team is excited to meet up with our customers and partners at LeadsCon on October 21-22 in Las Vegas! LeadsCon is the conference for performance marketers working to optimize their lead generation, nurturing, and conversion....
As consumers, we’d love to see illegal robocalls and Caller ID spoofing go away. The new STIR/SHAKEN legislation to crack down on them even has a cool James Bond vibe. The June 30 compliance deadline from the Federal Communications Commission (FCC) has come and...
Did you know that half of us are concerned about the amount of stress in their lives? The American Psychological Association (APA) says that much of this stress comes from our jobs. In fact, job pressure is the number one cause of stress in the United States. In fact,...
Now is a great time to be providing communications services in the cloud – especially unified communications (UCaaS). Although 2020 was a real outlier in the speed at which it drove communications online, it was simply an acceleration of a process already occurring....
Nine out of 10 consumers want an omnichannel experience with seamless service among communication methods, according to UC Today. That means customer service in the call center needs to support both voice and SMS, among other methods. As consumers want more immediate,...
Within the next two years, there will be 4.3 billion smartphone users on the planet. The great news? These phones have the ability to send and receive text messages, which increasingly is cited as the preferred way to communicate, along with trusty old phone calls....
SignalWire can be easily enhanced with a minimum of development lift to augment your inbound and outbound voice with thinQ’s Bring Your Own Carrier (BYOC) solution. After following these directions, inbound voice calls to your thinQ phone numbers (DIDs) will route to...
Call quality issues can be very frustrating for your staff and the people they are speaking with. Typical problems include missing one side of the conversation, choppy audio, static, audio delays, echos, and volume control issues. When these occur, you and your staff...
With higher-speed networks coming online, it’s a natural question: does E911 work with 5G? The answer is yes. If you’re a cell phone owner, your provider’s E911 technology automatically provides E911 centers with your mobile phone number, cell site...