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VIP Webinars: teli Messaging & thinQ Voice Solutions

VIP Webinars: teli Messaging & thinQ Voice Solutions

thinQ is excited to announce that we’ve acquired teli, a Denver-based provider of text messaging, voice, and fax services with hundreds of partners across North America. We first started working with teli in 2017 to power our SMS/MMS solutions. Adding their...

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What Unified Communication Providers Need in a Voice and Messaging Partner

What Unified Communication Providers Need in a Voice and Messaging Partner

Now is a great time to be providing communications services in the cloud – especially unified communications (UCaaS). Although 2020 was a real outlier in the speed at which it drove communications online, it was simply an acceleration of a process already occurring....

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4 Traits Call Center Software Companies Need to Look for in a Communications Provider

4 Traits Call Center Software Companies Need to Look for in a Communications Provider

Nine out of 10 consumers want an omnichannel experience with seamless service among communication methods, according to UC Today. That means customer service in the call center needs to support both voice and SMS, among other methods. As consumers want more immediate,...

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12 Tips for Success in SMS Marketing

12 Tips for Success in SMS Marketing

Within the next two years, there will be 4.3 billion smartphone users on the planet. The great news? These phones have the ability to send and receive text messages, which increasingly is cited as the preferred way to communicate, along with trusty old phone calls....

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How to Augment SignalWire with thinQ’s Bring Your Own Voice Carrier (BYOC) Solution

How to Augment SignalWire with thinQ’s Bring Your Own Voice Carrier (BYOC) Solution

SignalWire can be easily enhanced with a minimum of development lift to augment your inbound and outbound voice with thinQ’s Bring Your Own Carrier (BYOC) solution. After following these directions, inbound voice calls to your thinQ phone numbers (DIDs) will route to...

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How to Instantly Solve a Twilio Call Quality Issue

How to Instantly Solve a Twilio Call Quality Issue

Call quality issues can be very frustrating for your staff and the people they are speaking with. Typical problems include missing one side of the conversation, choppy audio, static, audio delays, echos, and volume control issues. When these occur, you and your staff...

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Does E911 Work With 5G?

Does E911 Work With 5G?

With higher-speed networks coming online, it’s a natural question: does E911 work with 5G? The answer is yes. If you’re a cell phone owner, your provider’s E911 technology automatically provides E911 centers with your mobile phone number, cell site...

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How do I register my phone number for E911?

How do I register my phone number for E911?

As a smartphone owner, you have the ability to set up your device to properly register your phone number for E911 services. If you’re an Android user, from the Home screen, navigate: Apps icon > Settings > Advanced Calling. If unavailable, navigate: Apps icon >...

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thinQ Outbound Voice: Instant Access & Control over 40 High-Quality Voice Carriers

thinQ Outbound Voice: Instant Access & Control over 40 High-Quality Voice Carriers

It’s time you had more control over your outbound calling – also known as call termination. thinQ’s cloud communication APIs and portal are designed to fit any business’ needs. Leverage 40 outbound voice carriers with ease and flexibility. Select...

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