CPaaS, Customer Service, Unified Communications
Omnichannel marketing might sound like a buzzword, but it brings true value to businesses of all sizes with its many…
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Cloud, CPaaS, Unified Communications
Application programming interfaces (APIs) are drawing increasing interest from businesses of all stripes, eager to more readily fit new functions…
Unified Communications
Enterprises are increasingly adopting hybrid approaches to integrating unified communications (UC) technologies. This strategy offers an effective balance between infrastructure…
Unified Communications
Unified communications (UC) is moving to the cloud, and recent market research suggests the migration will be profound. Right now,…
Unified Communications
As connected technologies continue to advance, the concept of the “unified experience” is starting to overtake prevailing notions of unified…
Unified Communications, VARs
Clients today want a wide range of easily managed services that provide both breadth and depth of functionality and, increasingly,…