Better
40 high-quality carriers, better rates, and world-class support.
Take control and lock in redundancy in the cloud.
Better
Total control & redundancy with thinQ’s io platform & APIs. Great rates, 40+ high-quality carriers, world-class support.

You can Depend on thinQ
You can Depend on thinQ
1,200+ customers use thinQ to deliver better voice & SMS in the cloud












Cloud Communications for Your Industry
Better inbound and outbound voice, plus SMS/MMS text messaging at scale

APIs embed quality voice & scalable SMS/MMS into any sales, marketing, service platform
Deliver more dials & conversations with
Least Cost Routing (LCR) & avoid downtime






thinQ io Platform
What will you power with io? Our integrated inbound-outbound and text messaging platform is flexible cloud communications made simple.

Innovative Cloud Communications Technology
Our APIs and modern platform will instantly improve your voice & messaging

Add thinQ inside Twilio, Vonage, Nexmo, Plivo, SignalWire, any SIP trunk
Ready to Power Better Conversations?
Create a custom cloud communications solution to fit your needs
Easy & Flexible Cloud Voice
The platform is robust, powerful, and fairly easy to use. Favorite thing is the ability for a front-end user (non-admin, non-techie) to trace a problem call from start to finish and identify the problem. Second favorite is the ability to switch inbound toll-free routes dynamically if there are any carrier issues. That means ZERO downtime. SMS long code capability is easy to use and implement into our existing workflow. Happy with results.
Jeff M., SaaS Platform Developer
Financial Services Telecom
We were tired of the "old ways" of telecom, and thinQ provides a fresh take on the space. We are able to get support for our product in minutes, rather than days (sometimes weeks) with thinQ. You get to have a relationship with your reps, you aren't just another number on a spreadsheet. Their interface on thinQ io is clean and user-friendly, but also gives control of your call routing.
thinQ solved our need for telecom delivery to our on-prem PBX. Only downside is that we didn't switch telecoms sooner. The largest benefit is the carrier-agnostic approach to telephony. If Verizon is having an outage, we can turn off that route and the issue is avoided until it is resolved by the carrier. With no single underlying carrier, we don't risk having downtime, which is a huge factor for our financial services organization.
Telecom Director, Financial Services
Contact Center Solution
We provide a SaaS contact center solution for clients. High availability is an absolute requirement and thinQ has delivered that. Had FAS issues with some other carriers. Absolutely none with thinQ. Problem solved.
Best quality routing for contact centers without crazy rate variation. Other carriers there is a choice between quality and least cost routing (LCR). thinQ is quality with very good cost routing. They probably aren't the cheapest on every route. They deliver good rates without sacrificing quality or using gray routes.
Jeff M., CEO
Great Provider!
The new combined thinQ io portal is more streamlined and on par with other carriers. But even before that thinQ is one of my favorite carriers to work with both on the phone number ordering and porting side as well as support when we need to diagnose a customer call report.
We get alerts on suspicious activity and a responsive team to work with. I believe thinQ is the only provider we work with that we can actually go into the portal, and find a full SIP debug on a call or call attempt and follow the segments through to see deep into which carriers were involved and which connections. This has been a huge benefit when troubleshooting things like Caribbean carriers accepting some outbound calls but not others. That information can also be quickly linked into a ticket to get a support rep to exactly the same call when we have questions.
Bruce Redmond, Director of Carrier Support
Connect Tradespeople to Customers
Damon Prater, Senior Engineering Manager
Soft Switch Developer
Dusty Wade, Senior Network Engineer
Innovative Solutions to Telephony Challenges
Jason N., VP Client Services
Better Toll-Free, Prices and Support
Andy O., IT Administrator
Fraud Protection Built-In
Sean B., Senior Engineer
Save 60% on Calls
"As our outbound calling needs grew, we needed more upstreams and we didn’t want to write another switch or set up another API in full. Your competitive pricing has worked out very well."
Richard Nolan, TrackDrive Co-Founder
Scale Twilio & Save
“I couldn’t believe how easy and inexpensive it was to add thinQ to take Twilio’s voice capabilities to the next level.”
Thaddeus Shaw, Twilio Developer
Unlimited Flexibility & Routing
Duane L., VoIP Service Manager
Carrier Savings
Mark Grigsby, Operations Manager
Save on Long Distance
Jeff Crews, CTO
Better Fraud Protection
Dusty Wade, VoIP & Sales Engineer
Better SIP Trunking
Allan Fromm, Anser
Enterprise VoIP Solution
James Cass, IT Director
DID Issues Solved
Tina P., Network Engineer
Twilio Cost Savings
Founder & CEO, Telemarketing Software Platform
Origination & Termination Solution
Zachary K., Voice Engineer
The Q is for Quick Service
Alex S., Voice Engineer
High Quality Service
Paul H., CEO
A Pleasure to Work With
Jeffrey R., VoIP Provider
Superb Service
Carlos H., CTO
No More Call Completion Issues
Armando M., IT Manager
Non-Pushy VoIP Provider
Thomas A., Voice Engineer
Reliable & Easy to Work With
Earl Q., CTO
Great Support
Tim D., Network Administrator
Flexible Communications Platform
Josh L., Telecommunications Network Engineer
Control Your Calls, In & Out
Trent M., Product Design Engineer
Fast, Flexible Call Routing
Shelly M., Telecommunications Manager
Flexible & Fast
Amanda Q., Contact Center Manager
Long Distance for Less
Bill R., Network Engineer
5-Star Service
Daniel L., Voice Engineer
SIP Services
Gary P., VoIP Provider
Disaster Recovery in Action
Josh Patten, IT Manager | Westpark Communications, L.P.
Great Prices & Support
Gary P., IT Administrator
Healthcare VoIP Success
Mark Grigsby, Network Operations Manager
Custom Route Blocking
David O., NOC Engineer
Dedicated to Quality, Support & Savings
Real reviews from our customers at G2.