Machine Learning

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Machine Learning

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Machine Learning

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

thinQ Selected as Finalist for 2019 NC Tech Award for Artificial Intelligence

thinQ Selected as Finalist for 2019 NC Tech Award for Artificial Intelligence

“We started thinQ because we realized that there was a big opportunity to improve voice communications by combining the power of the cloud and machine learning,” said Aaron Leon, CEO, thinQ.  Raleigh, NC, September 30, 2019 – thinQ, the leader in flexible,...

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The Power of APIs

The Power of APIs

What if there were a way to build apps faster and more effectively with a lot less investment? You’d likely see an explosion of apps hit the market from companies all over and with many different purposes. That’s an excellent description of the app market...

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What is Least Cost Routing (LCR)

What is Least Cost Routing (LCR)

Least Cost Routing (LCR) refers to choosing the best path for outbound phone calls (also known as termination) based on the lowest available cost for the route between the caller and the destination. How Does an LCR Work? Put simply, an LCR is software that uses...

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Is the LAMP Stack Dead? How the Cloud Is Changing the Software Stack

Is the LAMP Stack Dead? How the Cloud Is Changing the Software Stack

The LAMP stack (Linux, Apache, MySQL, PHP) has been entrenched as the website, software, and IT standard for years, but more recently, the cloud and other new architecture models have been eroding its dominance. This has prompted many industry professionals to...

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AI & Cloud Communications: A Growing Connection

AI & Cloud Communications: A Growing Connection

The rise of artificial intelligence in cloud communications has delivered many new opportunities for vendors and given users access to previously unheard-of capabilities. It’s a development that’s drawn many other fields into cloud communications as well,...

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Machine Learning: The Next Frontier in the Cloud

Machine Learning: The Next Frontier in the Cloud

Big data infrastructure is firmly entrenched as a key component of modern business, but infrastructure alone isn’t the whole story. Big data is, after all, a term coined to describe datasets that presented a very particular problem: they were too large to be...

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AI: Two Letters that Mean the World for VoIP and Unified Communications

AI: Two Letters that Mean the World for VoIP and Unified Communications

One of the biggest new technological developments is artificial intelligence (AI), a field that means plenty for voice over Internet protocol (VoIP) and unified communications (UC). We all know that AI will have an impact on markets all over the world, though whether...

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Geographic Call Routing: Common Problems & Solutions

Geographic Call Routing: Common Problems & Solutions

Geographic call routing allows businesses to automatically route inbound calls to designated locations that will expeditiously address a caller’s needs. This reduces hold time and eliminates the need for callers to repeat information to multiple agents. This advanced...

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