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E911

It is quickly becoming apparent that keeping on top of technology with regard to enterprise 911 systems is at least…

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Phone Systems, SIP Trunking

Finding growth markets these days isn’t an easy task, but new word from the Eastern Management Group suggests that there may be…

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Least Cost Routing

As more solutions emerge that support voice in the cloud for apps (such as Twilio), the market for customization is…

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ILEC, Uncategorized

Telecommunications in the United States hasn’t always been a clean business. Stemming back to the earliest days of telecom, government…

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Call Center, Call Routing, Cloud, CPaaS, Least Cost Routing, Uncategorized

Telinta and thinQ offer a joint promotion, enabling VoIP service providers to benefit from high-quality switching, billing, VoIP Termination and…

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Call Center, Toll-Free

Technology is a massive cost to a business, and will either act as an enabler to success, or a hindrance. Consumer expectations around…

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Call Routing, Location Routing Number, Phone Systems

The Telecommunications Act of 1996 represented a massive overhaul of U.S. telecommunications policy, and in a real sense reflected the…

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Phone Systems, VoIP

thinQ’s cloud-based architecture ensures compatibility with virtually any SIP-based VoIP PBX or appliance/softswitch provider. When connected with thinQ, you get…

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Call Center, Call Routing, Toll-Free, Webinar

Despite the industry’s recent focus on IVR, chatbots, social media etc.—the average consumer still prefers authentic, human-to-human voice support. In fact,…

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Press Release, SMS and MMS

Provision Voice & SMS-enabled Numbers in Redesigned Origination PlatformthinQ, a pioneer in cloud-based communications software, has integrated SMS and MMS…

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Awards, Toll-Free

Each year, Somos hosts a community of Responsible Organizations, service providers, and key influencers to connect, collaborate, learn, and network…

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Origination, Toll-Free

We are happy to announce an improved DID Ordering to configure workflow! In addition, there are new features on the Port-In…

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