Call Center

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Call Center

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Call Center

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Toll-Free Calling Made Easy With Self-Service Tools

Toll-Free Calling Made Easy With Self-Service Tools

No more email or help desk tickets when you use an easy Web portal to order, provision, and manage your toll-free numbers. As Bill Gates is fond of saying, “Your most unhappy customers are your greatest source of learning.” This saying, unfortunately, has...

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Morrisette Paper Company Eliminates Carrier Pain Points in the Cloud

Morrisette Paper Company Eliminates Carrier Pain Points in the Cloud

“thinQ is one of the best kept secrets in enterprise telecom. You have an amazing product that checks all the boxes and solves our carrier pain points.” James Cass  IT Director, Morrisette Paper Company  Morrisette provides packaging and facility solutions for some of...

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Artificial Intelligence & Cloud Communications: A Growing Connection

Artificial Intelligence & Cloud Communications: A Growing Connection

The rise of artificial intelligence in cloud communications has delivered many new opportunities for vendors and given users access to previously unheard-of capabilities. It’s a development that’s drawn many other fields into cloud communications as well,...

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Contact Centers Finding Value in the Cloud

Contact Centers Finding Value in the Cloud

Value in a cloud? That may sound like the kind of thing only a farmer can get behind, but for call centers–and other businesses–the value is increasingly prevalent and pushing more such operations to take advantage of cloud-based systems. So what is it that call...

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Yeastar S-Series Supported by thinQ

Yeastar S-Series Supported by thinQ

XIAMEN, CHINA / DALLAS, US – August 23, 2018 – Yeastar (www.yeastar.com), a leading provider of cloud-based and on-premises VoIP PBX announced today that TMC, a global, integrated media company, has awarded Yeastar S-Series VoIP PBX a 2018 Communications Solutions...

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Why Does a Cloud-Based Call Center Need Integration?

Why Does a Cloud-Based Call Center Need Integration?

Cloud-based services are responsible for allowing small and medium-sized businesses (SMBs) to compete effectively with larger enterprises. A cloud-based call center is often an important part of dealing effectively with the increased customer base that can come with...

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Telinta and thinQ Work Together to Offer Savings for VoIP Service Providers

Telinta and thinQ Work Together to Offer Savings for VoIP Service Providers

Telinta and thinQ offer a joint promotion, enabling VoIP service providers to benefit from high-quality switching, billing, VoIP Termination and Origination. Raleigh, NC and Springfield, NJ (February 15, 2018) – Telinta, a global leader in cloud-based softswitch...

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The Full Guide to Contact Center Cloud Technologies

The Full Guide to Contact Center Cloud Technologies

Technology is a massive cost to a business, and will either act as an enabler to success, or a hindrance. Consumer expectations around technology has changed dramatically. Demand has grown for exceptional customer service. Contact centers need to service...

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Webinar: How Toll-Free LCR Benefits Contact Centers

Webinar: How Toll-Free LCR Benefits Contact Centers

Despite the industry’s recent focus on IVR, chatbots, social media etc.—the average consumer still prefers authentic, human-to-human voice support. In fact, voice still accounts for roughly 50% of all contact center interactions. This can lead to staggering...

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