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Customer Service

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Customer Service

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Customer Service

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

7  Ways to Give the Gift of Improved Customer Service for the Holidays

7 Ways to Give the Gift of Improved Customer Service for the Holidays

The chill in the air that accompanies November’s arrival typically puts us all in mind of the holidays. Yet in the call center, the mood isn’t often so merry and bright. Providing high-end customer service is a vital function of any call center and one of...

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Meet our Customer Success Team

Meet our Customer Success Team

Here at thinQ, we’re excited to announce our next step in delivering deeper value to our partners by launching our expanded Customer Success Team! What is the Customer Success Team? The Customer Success Team’s goal is to deliver deeper value on your thinQ...

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CPaaS: The Missing Link in Your Omnichannel Marketing Strategy

CPaaS: The Missing Link in Your Omnichannel Marketing Strategy

Omnichannel marketing might sound like a buzzword, but it brings true value to businesses of all sizes with its many layers. Achieving true omnichannel marketing might seem difficult and complex, but it can be made simpler through the addition of an essential...

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How Technology Is Changing Customer Service

How Technology Is Changing Customer Service

As customers increasingly integrate social media and smartphones/tablets into their daily lives, the way they want to communicate with customer service representatives (CSRs) is changing. Keeping up with shifting customer service expectations can mean the difference...

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