During this unprecedented time marked by the Coronavirus pandemic, I wanted to reach out and say thank you as we navigate these changing times together. Like you, the thinQ team is working remotely and has adjusted to new routines and schedules. I appreciate you keeping your NOCs operational and your employees safe.
We appreciate the proactive communication from your account managers; your help in combating illegal robocalling—especially the new Coronavirus scams that are impacting providers in recent weeks; and working with our experts to turn up new trunk groups as demand expands, ensuring adequate capacity.
It might sound trite already but we really are all in this together. Our industry is being presented with the opportunity to make a huge difference in the life of our countries by facilitating so much important communication. It’s more important than ever to keep our networks and connections running and stable.
Hopefully, COVID-19 will be a thing of the past—soon. In the meantime, I want to reiterate our gratitude to our partners as we work together to enable robust communications using all the technology at our disposal to keep the world productive, healthy, and on-track.
VP of Product Management & Carrier Relations