Porting in phone numbers (DIDs) can be a slow, painful process. That’s why we’re proud to show off our brand new port-in process. It’s never been easier to search for, order and port in numbers. With our new process we have seen less rejections, and...
The chill in the air that accompanies November’s arrival typically puts us all in mind of the holidays. Yet in the call center, the mood isn’t often so merry and bright. Providing high-end customer service is a vital function of any call center and one of...
Application programming interfaces (APIs) represent an exciting new way to engage in software development without having to actually develop a lot of software from scratch. It’s a new opportunity for firms to put tools to work that may previously have been...
“We started thinQ because we realized that there was a big opportunity to improve voice communications by combining the power of the cloud and machine learning,” said Aaron Leon, CEO, thinQ. Raleigh, NC, September 30, 2019 – thinQ, the leader in flexible,...
Above: Call Detail Record (CDR) from a thinQ partner shows cost savings over CPaaS leaders Twilio and Plivo. “As we scaled up with Twilio and Plivo we knew we had to offer better pricing to our clients and lower our costs. thinQ’s competitive pricing has worked out...