As a smartphone owner, you have the ability to set up your device to properly register your phone number for E911 services. If you’re an Android user, from the Home screen, navigate: Apps icon > Settings > Advanced Calling. If unavailable, navigate: Apps icon >...
It’s time you had more control over your outbound calling – also known as call termination. thinQ’s cloud communication APIs and portal are designed to fit any business’ needs. Leverage 40 outbound voice carriers with ease and flexibility. Select...
With thinQ’s APIs and cloud-based platform, you’ll enjoy the most accurate routing for your calls with our Local Routing Number (LRN) lookup solution. Only pay the correct rate based on the true location of the phone number, whether it’s ported or not. thinQ’s LRN...
thinQ’s carrier-grade CNAM is caller ID made simple. Our CNAM solution prevents telemarketers and scammers from masking their phone numbers’ true identities, and you get the most reliable caller ID information available. Get live data (refreshed weekly) to leverage...
Twilio can be easily enhanced with a minimum of development effort to augment your inbound voice with thinQ’s Bring Your Own Carrier BYOC Trunks solution. After following these directions, inbound voice calls to your thinQ phone numbers (DIDs) will route to Twilio,...
If you’re serving clients in a healthcare-related field, HIPAA compliance is likely top of mind. And you’ve probably found that your clients may stick with an app or system much longer than they should simply because it is HIPAA compliant. As a healthcare...
When business VoIP customers set up their phone numbers for the first time, many service providers show a Google Maps snapshot of the location you entered. This integration allows you to easily see what Google sees, and your new address may not be showing correctly....
Technology is a massive cost to a business, and will either act as an enabler to success, or a hindrance. Consumer expectations around technology has changed dramatically. Demand has grown for exceptional customer service. Contact centers need to service...