Sales Engineer

Posted 2 months ago

Sales Engineer: thinQ is seeking a Sales Engineer to join our team. This role will be responsible for supporting the sales team in selling and promoting thinQ’s CPaaS, Origination, Termination, SMS/MMS, & APIs and products. The required support includes having the expertise to effectively demonstrate the benefits and value proposition around thinQ’s CPaaS solutions to prospective and existing customers.


Headquartered in Raleigh, thinQ is a leader in cloud-based voice application development. thinQ’s solutions and services are deployed worldwide and are used by more than 900 hundred customers, Internet Telephony Service Providers, and application developers. With double-digit revenue growth, thinQ is one of the Best Places to Work in Triangle Business Journal.


  • Manage, coach, and motivate the sales team members to develop their skills
  • Drive the API/SMS/MMS sales plan, strategy, and customer-facing materials
  • Work with sales and development teams on complex customer engagements
  • Conduct regular training sessions and rep evaluation, to assure the sales organization
  • Has a proficient understanding of the value proposition, how to position and sell the
 product, and how to leverage the benefits of utilizing voice and messaging services 
through thinQ’s communications APIs
  • Represent thinQ’s messaging expertise to customers, at conferences and other 
  • Identify current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements
  • Provide product, service, or equipment technical and engineering information by answering questions and requests
  • Help establish new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule
  • Post-implementation, this position is expected to provide advanced technical support for issues related to custom engineered solutions that are most often raised directly by the customer
  • Continuously identify and leverage new technologies or methodologies


  • 4+ years of experience in technical and business communications application sales
  • Experience with API, SMS/MMS ecosystem and technologies such as Javascript, .NET, PHP, and SMPP
  • Experience in solution selling, CPaaS, UCaaS, or SaaS services
  • Ability to absorb key technical company differentiators and present back to prospective customers as well as sales employees
  • Bachelors Degree, Business, Marketing/Sales, or similar


  • Bachelor’s degree required
  • Minimum 4 years’ experience in sales and sales management, preferably SaaS related

Occasional travel required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.


  • Posted: January 2019
  • Type: Full-time
  • Location: Raleigh, North Carolina
  • Functions: Sales Team Member
  • Industries: Software (SaaS) 

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