Outbound Sales Development Representative (SDR)

This is a great opportunity for someone looking to develop into a closing role as an outbound sales development representative (SDR). If you want to help shape the future of this fast-growing business and join one of the area’s best places to work, join us now! Headquartered in Raleigh, thinQ fuses the skill, industry experience, and vision that is pioneering the CPaaS industry. With double-digit revenue growth, thinQ (managed by Turn/River Capital and who is the main contact for applying for this role) is one of the Best Places to Work in Triangle Business Journal.


  • Be a key source of revenue for the company by finding, qualifying and creating leads for our inside sales teams
  • Utilize consistent contact attempt process via phone, and email to follow-up, nurture and qualify leads generate
  • Collaborate with Sales team members to be able to effectively schedule demos with a high rate of conversion
  • Interact with sales prospects by understanding their needs and matching it to our product
  • Learn, define, and share best practices in the performance management process with customers
  • Identify and make recommendations for ways to improve our processes, tools, and materials to enhance the customer experience
  • Develop a deep understanding of the product and sales process to set yourself up for advancement into a closing role


  • Highly collaborative, proactive, curious, self-starter, and always interested in learning
  • Clear communicator and quick thinker – especially over the phone
  • Extremely organized and able to manage multiple priorities and tasks simultaneously
  • Extremely persistent, hardworking, and energetic
  • Works well on a small team and across departments in a fast-paced start-up environment
  • Passion for technology in a sales environment is a must. This is a feeder role for the sales team in charge of closing deals
  • 4-year Bachelor’s degree strongly preferred
  • Experience in SaaS sales development and with Salesforce (or CRM) and Google Apps is a plus


  • Be part of a growing company: double-digit year-over-year growth
  • Receive intensive training to maximize your potential: experienced, hands-on management who wants to develop you into a successful AE
  • Substantial potential for career growth:  Management team that believes in promotion from within for AE roles, and who views the SDR team as the best source for AE talent
  • Product with significant, clear value: product provides clear ROI for its customers, which helps significantly during the sales cycle
  • A path towards SDR management as the team grows, if the person wants to take their career in that direction


  • 100% paid medical for employees
  • 401K with company match, fully-vested upon enrollment
  • Medical & dependent care FSA
  • Competitive compensation
  • Responsible Time Off (PTO) + 10 paid company holidays
  • Paid parental leave for both adoptive and birthing parents
  • Employee referral bonus program
  • First Friday’s catered lunch
  • Third Wednesday’s birthday & work anniversary recognition
  • Friday afternoon happy hours
  • Company-wide volunteer days
  • Quarterly company socials
  • Annual holiday party

This position will be based in Raleigh, NC. No relocation is offered at this time.


  • Posted: December 2020
  • Type: Full-time
  • Location: Raleigh, North Carolina
  • Functions: Sales Team
  • Industries: Software (SaaS)



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