Enjoy Enhanced Flexibility with Hybrid Unified Communications Services
Enterprises are increasingly adopting hybrid approaches to integrating unified communications (UC) technologies. This strategy offers an effective balance between infrastructure management and value. It also solves some of the most pressing challenges that come with adopting and integrating unified communications tools. Hybrid systems use a combination of cloud assets and on-site hardware and infrastructure resources. This approach delivers excellent flexibility, and it is particularly attractive to mid-size and large enterprises. Businesses with multiple locations enjoy added benefits, since hybrid solutions bridge any gaps that may exist between the infrastructure and hardware at various sites. Hybrid deployments also give businesses the ability to add new applications and software tools on a limited scale, giving them only to the users that need them rather than deploying them company-wide. However, it’s important for companies to anticipate any challenges to integration and deployment. With that in mind, here are three common issues to plan for: Interoperability Interoperability refers to the way on-site resources interact with cloud-based resources. Many unified communications systems have built-in interoperability tools, but others don’t. For example, newer systems and systems that are entirely cloud-based can create interoperability challenges when paired with on-site hardware and IT infrastructure. There are two key ways businesses can minimize interoperability issues:
- Evaluate on-site resources and make whatever upgrades are necessary.
- Look to software providers that deliver integration applications that solve interoperability problems.