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VoIP

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

VoIP

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

VoIP

Our intuitive cloud platform is the only tool you need to easily
purchase, port, and provision your local DIDs from multiple vendors.

Creating a Seamless Calling Experience with Failover and Redundancy

Creating a Seamless Calling Experience with Failover and Redundancy

Thanks to the Internet, connectivity from near and far has virtually shrunk the world. People can now communicate at the click of a button or swipe of a screen from wherever they may be. But connectivity has also led to information overload that often creates...

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Thanks to Our Valued Partners & Carriers

Thanks to Our Valued Partners & Carriers

During this unprecedented time marked by the Coronavirus pandemic, I wanted to reach out and say thank you as we navigate these changing times together. Like you, the thinQ team is working remotely and has adjusted to new routines and schedules. I appreciate you...

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Tips for Telecom CEOs in Times of Crisis

Tips for Telecom CEOs in Times of Crisis

As VP of Product Management & Carrier Relations at thinQ, Mark Speer ensures that our cloud voice and text messaging solutions deliver maximum value and efficiency across a wide variety of implementations. Mark has seen his share of economic swings as a telecom...

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How thinQ Scales Telecom Capacity in the Cloud Amidst the COVID 19 Pandemic

How thinQ Scales Telecom Capacity in the Cloud Amidst the COVID 19 Pandemic

“Our team has heard from many North American partners who are taking advantage of our technology to route additional calls across 40 high-quality carriers to meet increased capacity needs for texting, virtual meetings, and teleconferencing. They’re able to...

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How to Buy & Port In Phone Numbers (DIDs) via API or thinQ io

How to Buy & Port In Phone Numbers (DIDs) via API or thinQ io

Porting in phone numbers (DIDs) can be a slow, painful process. That’s why we’re proud to show off our brand new port-in process. It’s never been easier to search for, order and port in numbers. With our new process we have seen less rejections, and...

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Addressing the Top Concerns of the Contact Center

Addressing the Top Concerns of the Contact Center

In the ever-evolving era of digital communications, contact and call centers have their work cut out for them: making sure customer service, productivity, and collaboration remain top-of-mind are the chief concerns of the call center operator. But these crucial...

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thinQ Selected as Top Nominee for 2019 Toll-Free Industry Awards

thinQ Selected as Top Nominee for 2019 Toll-Free Industry Awards

The company’s cloud solution has been nominated as Communication Platform of the Year by Somos.   Raleigh, NC, September 10, 2019 – Each year, Somos hosts a community of Responsible Organizations (RespOrgs), service providers, and key influencers to connect,...

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AI: Two Letters that Mean the World for VoIP and Unified Communications

AI: Two Letters that Mean the World for VoIP and Unified Communications

One of the biggest new technological developments is artificial intelligence (AI), a field that means plenty for voice over Internet protocol (VoIP) and unified communications (UC). We all know that AI will have an impact on markets all over the world, though whether...

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Phone Carriers to Block Spoofed Robocalls

Phone Carriers to Block Spoofed Robocalls

Robocalls and telemarketing calls have a bad reputation among consumer groups: they’re consistently the most common source of customer complaints to the Federal Communications Commission (FCC).Their roles in scams, such as spoofed calls claiming to originate...

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