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SaaS

SaaS

SaaS

What’s Going on in Santa’s Workshop?

What’s Going on in Santa’s Workshop?

On Friday, a group of us thinQ and teli worker bees got together in the office to do some highly secretive work. As you might guess, it has something to do with our smart, reliable voice and messaging: flexible, developer-friendly APIs…intelligent call...

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Getting to Know the Players in the Brave New World of 10DLC Messaging Campaigns

Getting to Know the Players in the Brave New World of 10DLC Messaging Campaigns

Like everything in the communications industry—or technology as a whole—there are lots of pieces and lots of acronyms. The language around 10DLC messaging campaigns and brand/campaign registration is no exception, but it’s useful to know who’s who when attempting to...

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The Brave New World of 10DLC Messaging — And Why We Should Love It

The Brave New World of 10DLC Messaging — And Why We Should Love It

Word on the street is that the new requirements around Application-to-Person (A2P) 10DLC texting campaigns are a big challenge, at the very least: more steps, more costs, more time, more labor, lots more questions.  To be sure, the questions are not the least of it...

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The Brave New World of 10DLC Text Messaging: How to Register Your Campaign

The Brave New World of 10DLC Text Messaging: How to Register Your Campaign

If your business utilizes application-to-person (A2P) 10DLC text messaging campaigns, you must ensure you’ve registered your brand and are compliant with the latest requirements. These new rules, designed to remove spam and support legitimate campaigns, also require...

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The Brave New World of 10DLC Text Messaging: How to Register Your Brand

The Brave New World of 10DLC Text Messaging: How to Register Your Brand

The new application-to-person (A2P) 10DLC requirements are designed to remove spam and support legitimate texting campaigns. It is a work in progress, however, with each carrier operating under a different set of rules, fees, and procedures that are changing...

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Intelligent Call Routing: Why SaaS Companies Need It

Intelligent Call Routing: Why SaaS Companies Need It

Does your SaaS platform offer voice communication features to users? Have you been looking for a reliable way to scale traffic without worrying about call quality or outages? Would you like visibility into your call routing—or even have input? Wouldn’t it be great if...

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Addressing Compliance Concerns for SaaS

Addressing Compliance Concerns for SaaS

What’s the biggest challenge in growing a SaaS business? Of course, you have to develop an outstanding product that’ll immediately grab the attention of target users and then constantly enhance the product to retain existing users. Amidst the typical challenges of...

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Let’s Communicate… About Stress

Let’s Communicate… About Stress

Did you know that half of us are concerned about the amount of stress in their lives? The American Psychological Association (APA) says that much of this stress comes from our jobs. In fact, job pressure is the number one cause of stress in the United States. In fact,...

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What Do Text Notification Platforms Need to Look for in an Ideal SMS/MMS Provider?

What Do Text Notification Platforms Need to Look for in an Ideal SMS/MMS Provider?

One out of every four internet users today only shop and access the internet via their mobile devices. Like most smartphone users, they spend hours every day glued to their tiny screens, seeking out brands and exposing themselves to a variety of paid and organic...

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